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The Tech Crab All your tech, under one shell. Get IT support

Friendly help, whenever you need it.

One number, one inbox, one crew. Your team gets fast, patient support from real people who know your setup, for everything from password resets to "the Wi-Fi is down again."

Your one-stop support

No more guessing who to call

Printer jammed? Email not syncing? New software won't install? Your team reaches out to us for all of it, and we take it from there, including chasing down vendors and internet providers on your behalf.

Every request is tracked from start to finish, so nothing slips through the cracks and you can see exactly what's been done.

What we help with

  • Password resets, logins and account access
  • Email, Microsoft 365 and Google Workspace
  • Laptops, desktops, phones and tablets
  • Printers, scanners and peripherals
  • Wi-Fi, network and internet issues
  • Software installs and "how do I…?" questions
  • Vendor and internet provider coordination

How to reach us

Get help the way that suits you

Call

Talk to a real person who can start fixing the problem straight away.

Email

Send a quick note and it becomes a tracked ticket automatically.

Remote support

With your permission, we connect securely to your screen and fix it while you watch.

Questions

Help desk, explained

Ask us anything
Is there a limit on how many requests we can make?

Our managed IT plans include help desk support for your whole team, so nobody needs to hesitate before asking for help. We'll walk you through the details for your plan.

Can you come on site?

Most issues are solved remotely in minutes. When a problem needs hands on hardware, we can arrange an on-site visit.

Can we get help desk support without full managed IT?

Yes. Tell us what you need and we'll put together a support plan that fits, whether that's help desk only or a co-managed arrangement with your in-house IT.

Claws-On IT

Give your team support they'll actually like

Tell us how many people you have and what they use. We'll show you how our help desk would work for you.